Ten days ago I started to try and break my e-mail addiction with a bit of operant conditioning: each day I would plan the times I would actually check my e-mail in advance -- and each time I did not check e-mail before my next "email appointment" I'd reward myself with an iTunes song.
Here's what I've learned so far:
Controlling your inattention is as important as controlling your attention. As soon as I started to focus on exactly when I would check e-mail, that uncontrollable urge to flip over to Outlook and check it started to subside.
Rewarding yourself from the right thing is a good thing. At $.99 a pop rewarding myself with a new song is a really cheap way to build a habit that will make me more productive and less stressed.
Stress makes you revert to old habits. For me Tuesday this week was a travel/meeting day with no access to email. When Wednesday morning I checked e-mail the sheer volume (214 e-mails -- 5 that mattered) so unfocused me that I forgot about sticking to my plan the rest of Wednesday and Thursday.
Never say never, but always persevere. I suppose I could expend a great deal of mental energy kicking myself in the butt for blowing off Wednesday and Thursday; instead it's more important to get back on the horse, focus on where I want to go, and keep on riding.
I happen to think that e-mail is seriously broken as a means of communication and needs to be taken out some dark night and quietly put out of its misery. But until then -- or the micro-ISV developers I hang out with find a better solution -- I'm going to stick with my iTunes for e-mail discipline routine. Besides making me more productive, it's fun!
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