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February 04, 2006

What's your CI?

Stowe Boyd over at /Message has coined a new metric that I think micro-ISVs would benefit by adopting: the Conversational Index. Start with your micro-ISV's blog (you do have a blog, right?). Tally up you posts, divide by the sum of comments plus trackbacks (posts/comments+trackbacks): That's your CI.

A CI of < 1.0 tells you your prospective customers are not just passively listening to you, but care enough about what you say to say something back. A CI of say >4.0 means you need a major change in direction because no one is interested in what you say enough to comment or post about it.

Now, Don Dodge calculates CI a little differently, but the point is the same: your blog to be effective needs to be a conversation, not a monologue. And, this metric needs to take into account RSS, but I expect as more data becomes available, how CI is defined will be tweaked to take RSS into account.

My CI? 1.62. Good, but definitely has room for improvement. So what should I be writing more of, or less about? And while you're at it, what's your CI?

Ci_on_020406

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Listed below are links to weblogs that reference What's your CI?:

» uISV and Conversational Index from notgartner.com: Mitch Denny's Blog
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» What's my Conversational Index from frankarr - an aussie microsoft blogger
Mitch points us to an article about a new metric which is known as "The Conversational Index". It... [Read More]

» Converstional Index from Recruiting.com
I was just reading on Michael Specht's Blog about the conversational Index. If I understood it correctly, You take the total number of posts and divide it by the sum of the comments and trackbacks So on Recruiting.com there are 1353 posts, 2502 comment... [Read More]

» Conversational Index from Ian Landsman's Weblog
Bob with an interesting post on Conversational Index. Im not sure I buy it, but mine is .44 (550/1231) so I guess thats good. ... [Read More]

» re: Qualche statistica dal blog from Technology Experience
[Read More]

Comments

Doesn't rating interest based on trackbacks mean that all your prospective customers are therefore bloggers? It seems that you could potentially have high interest from people (based on site traffic) without high trackback numbers. Just a thought.

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  • Who?
    Bob Walsh, (Author, managing partner of Safari Software, Inc. a micro-ISV)
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