Why the same post 4 times last night

Thanks to my friend Thomas Rushton for pointing out that my last post made it's appearance not once but four times. TypePad has been working just fine until last night when I clicked the Save button and got an "We've encountered an error. You're post is toast. Have a nice day." message.

WTF?

This was one of my better posts; to see it swallowed up whole by TypePad did not make me a happy camper. To TypePad's credit, the "go back to exactly where you were, no worries" button worked, and there was my post's content, ready to go.

But three more tries got me three more error messages. Finally, it took. Why I don't know.

About an hour later, I got this message:

Hello,
   
    Thanks for the report and we apologize for the error.
   
    We experienced a brief issue where some people received
    errors when making a change within the TypePad application,
    but we have now resolved the issue.
   
    You should be able to use the application normally again,
    but if you do experience any other problems, please let us
    know.
   
    Thanks,
    Rebecca

2 points to TypePad for dealing with this so well. But -3 for having the error in the first place. It's enough to make me believe in desktop software again.

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Comments

[Bob Walsh]

Having just gotten jammed while leaving a comment on another TypePad blog, I'd have to agree! Thanks for the suggestion.

[Mike]

Bob,

I have a quick tip regarding Web-based posts and e-mails. Given that this sort of thing happens from time to time, I recommend copying posts/e-mails/comments to the clipboard just before you click the submit button for any text longer than a couple of sentences.

This has saved me in the past. An "ounce of prevention" and all that, old chap.